Effective Date: June 4, 2026

Welcome to TurfCasa ("Company," "we," "our," or "us"). These Terms & Conditions govern your access to and use of our website, https://turfcasa.com ("Website"), and the purchase of our products and services.

By accessing our Website, requesting a quote, placing an order, or otherwise using our Website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website immediately.

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1. About TurfCasa

TurfCasa is a supplier of artificial turf products and related landscaping solutions, including but not limited to:

• Artificial Grass
• Putting Greens
• Pet Turf
• Landscape Turf
• Commercial Turf
• Turf Accessories
• Installation Materials
• Related Products and Services

All products and services are subject to availability.

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2. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age.
• You have the legal authority to enter into binding agreements.
• Any information you provide is accurate and complete.

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3. Products and Services

We strive to accurately display product descriptions, specifications, images, and pricing.

However, we do not guarantee that:

• Product descriptions are error-free.
• Images perfectly reflect actual product appearance.
• Colors displayed on your device accurately represent product colors.
• Product availability will remain unchanged.

We reserve the right to modify, discontinue, or update products and services without notice.

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4. Quotes and Orders

All quotes provided by TurfCasa are:

• Subject to product availability.
• Subject to pricing changes.
• Non-binding until formally accepted.

Orders become final only after acceptance and confirmation by TurfCasa.

We reserve the right to refuse or cancel orders for any lawful reason, including pricing errors, inventory issues, or suspected fraudulent activity.

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5. Pricing and Payments

All prices are listed in U.S. Dollars unless otherwise stated.

You agree to pay all charges associated with your purchase, including:

• Product costs
• Shipping charges
• Delivery fees
• Applicable taxes
• Additional agreed-upon services

Failure to make timely payment may result in delays, cancellation of orders, or suspension of services.

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6. Shipping and Delivery

Delivery estimates are provided for convenience only.

TurfCasa is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Supply chain disruptions
• Manufacturer delays
• Events beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery unless otherwise specified in writing.

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7. Returns and Refunds

Return and refund eligibility may vary depending on:

• Product type
• Product condition
• Custom orders
• Installation materials
• Manufacturer restrictions

Custom-cut, special-order, or personalized products may not be eligible for return or refund.

Customers should contact TurfCasa prior to initiating any return request.

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8. Installation Disclaimer

If installation guidance, recommendations, or referrals are provided:

• Customers remain responsible for final installation decisions.
• Proper site preparation is the responsibility of the customer or installer.
• TurfCasa is not responsible for installation errors performed by third parties.

Performance and longevity may vary based on installation quality, maintenance, environmental conditions, and usage.

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9. Warranty Disclaimer

Any manufacturer warranties applicable to products remain subject to the manufacturer's terms and conditions.

Except as expressly stated, TurfCasa makes no warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

Product performance may vary depending on use, climate, installation methods, and maintenance.

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10. Website Use

You agree not to:

• Use the Website for unlawful purposes.
• Attempt unauthorized access to Website systems.
• Distribute harmful software or malicious code.
• Interfere with Website functionality.
• Copy, reproduce, or exploit Website content without permission.

We reserve the right to terminate access for violations of these Terms.

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11. Intellectual Property

All Website content, including:

• Logos
• Product Images
• Graphics
• Text
• Videos
• Website Design
• Branding Materials

is owned by or licensed to TurfCasa and protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

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12. Third-Party Links

Our Website may contain links to third-party websites.

TurfCasa does not control and is not responsible for:

• Third-party content
• Privacy practices
• Website availability
• Products or services offered by third parties

Use of third-party websites is at your own risk.

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13. Limitation of Liability

To the fullest extent permitted by law, TurfCasa shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Installation-related damages
• Delays in delivery
• Product misuse

Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.

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14. Indemnification

You agree to defend, indemnify, and hold harmless TurfCasa, its owners, employees, contractors, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of the Website.
• Your purchase or use of products.
• Improper installation or maintenance.
• Violation of these Terms.
• Violation of applicable laws or third-party rights.

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15. Force Majeure

TurfCasa shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

• Natural disasters
• Severe weather
• Labor disputes
• Transportation interruptions
• Government actions
• Supply shortages
• Internet or technology failures

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16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any legal action arising under these Terms shall be brought exclusively in the courts located within Texas.

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17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on this Website.

Continued use of the Website after updates are posted constitutes acceptance of the revised Terms.

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18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

TurfCasa
15431 Stroup Cir.
Lakeway, TX 78734
Phone: (512) 553-4348
Email: office@turfcasa.com
Website: https://turfcasa.com