Effective Date: June 4, 2026

TurfCasa ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://turfcasa.com ("Website"), purchasing products, requesting quotes, or contacting us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Website, you consent to the practices described in this Privacy Policy.

TurfCasa is a family-owned artificial turf supplier offering artificial grass products, putting greens, pet turf, landscaping solutions, turf accessories, and related products.

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1. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Delivery Address
• Company Name (if applicable)
• Project Details
• Quote Requests
• Customer Service Communications

Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Date and Time of Access
• Website Usage Data
• Cookies and Similar Technologies

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2. How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests.
• Process orders and deliveries.
• Provide customer support.
• Communicate regarding products and services.
• Improve website functionality and performance.
• Analyze website traffic and user behavior.
• Send promotional communications and newsletters.
• Maintain business records.
• Comply with legal obligations.

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3. Newsletter and Marketing Communications

If you subscribe to our newsletter or provide contact information, we may send:

• Product updates
• Promotions and special offers
• New product announcements
• Company news
• Educational content regarding artificial turf

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication.

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4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Improve Website performance.
• Remember user preferences.
• Measure visitor engagement.
• Analyze Website traffic.
• Support marketing and advertising efforts.

You may control cookies through your browser settings. Disabling cookies may affect certain Website functions.

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5. How We Share Information

We do not sell or rent your personal information to third parties.

We may share information with:

• Employees and authorized contractors.
• Delivery and logistics providers.
• Payment processors.
• Website hosting providers.
• Analytics and marketing service providers.
• Legal authorities when required by law.

Third-party providers are only permitted to use information as necessary to perform services on our behalf.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and service requests.
• Maintain customer records.
• Resolve disputes.
• Enforce agreements.
• Comply with legal and regulatory obligations.

When information is no longer required, it will be securely deleted or anonymized.

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8. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

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9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict certain processing activities.
• Object to marketing communications.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below.

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10. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

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11. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights related to access, correction, deletion, and disclosure of personal information.

California residents may contact us to exercise these rights where applicable.

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12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated Effective Date. Continued use of the Website following any updates constitutes acceptance of the revised Privacy Policy.

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13. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

TurfCasa
Address: 15431 Stroup Cir., Lakeway, TX 78734
Phone: (512) 553-4348
Email: office@turfcasa.com
Website: https://turfcasa.com